1. General terms
These terms govern arkan-bs.online and ARKAN services operated by ARKAN Project Administration, Ukraine. Contact: support@arkan-bs.online. Read these terms before creating an account. If you disagree, do not create an account or use game services. Minors require consent of a legal representative where the law requires it.
ARKAN is an unofficial private Blood and Soul project, unaffiliated with the official developer or publisher. Administration claims no ownership of the original game. These terms grant no rights in third-party materials and do not replace rightsholder permissions.
2. Accounts and security
Provide a correct email, keep passwords confidential and report suspected unauthorised access. Account sales or transfers, credential theft and impersonation of administration are prohibited. Responsibility for incidents depends on their causes and applicable law; use of an account alone does not establish its owner’s fault.
3. Acceptable use
Cheats, bots, fraud, exploiting bugs for advantage, interference with the service, bypassing restrictions, threats and unlawful disclosure of personal information are prohibited. Report bugs to support. Real-money sales of game assets outside permitted project features are prohibited.
4. Moderation and changes
For violations, administration may restrict chat, suspend or terminate accounts and remove benefits obtained through violations, considering their severity. Urgent security restrictions may be imposed without advance notice. Appeals: support@arkan-bs.online. Reasons will be explained where possible without disclosing others’ data or security methods.
Balance, events and features may change. Maintenance, suspension or closure may occur; planned material changes will be announced in advance where possible. Changes do not remove mandatory rights already accrued.
5. Virtual assets and payments
Coins, items and progress are usable only within the project. They are not deposits, investments or rights to payouts; the project does not redeem them for money.
Top-ups are available on a separate page through UTOPAY. The coin quantity and USD amount are displayed before proceeding to the provider; the base rate is 100 coins per USD. The server checks order status. For missing coins, contact support with the order reference. Do not send passwords or card details. Calling a payment a donation does not remove buyer rights where coins or services are supplied in return. Support reviews mistaken, duplicate or unfulfilled payments; statutory refund rights and access to payment-provider remedies remain available.
6. Warranties and liability
To the extent permitted by law, services are provided as is and as available. Administration does not guarantee uninterrupted or error-free operation, compatibility with every device, particular game outcomes or indefinite preservation of progress. Free game assets have no guaranteed monetary value.
To the extent permitted by law, administration excludes lost profits and indirect losses from use of the service. Recovery of lost game records depends on the circumstances and technical feasibility and is not universally guaranteed.
These exclusions do not cover intentional breaches, fraud, mandatory warranties, statutory personal-data claims, refunds or any liability that cannot lawfully be excluded. Outages, bans or closure do not themselves remove those rights.
7. Privacy, disputes and updates
Data processing is described in the Privacy Policy. Questions and complaints: support@arkan-bs.online. Contacting support does not limit access to courts or competent authorities. Ukrainian law applies subject to mandatory protections under any other applicable jurisdiction.
New versions are published with a date. Material changes are announced before taking effect, except urgent lawful or security measures. Changes do not retroactively remove acquired rights. If a clause is invalid, the remainder applies to the extent lawful. Updated: 11 November 2026.